Return Policy

At UniqueFoods, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we are here to help you through the return and refund process.

1. Eligibility for Returns

Products can be returned only if they meet the following conditions:

• The product must be unused, unopened, and in its original packaging.
• Returns must be initiated within 14 calendar days from the date of delivery.
• Proof of purchase or receipt is required to process any return.

2. Non-Returnable Items

Some products are non-returnable due to hygiene and safety reasons, including but not limited to:

• Perishable goods like fresh foods.
• Opened or used personal care products.
• Gift cards and downloadable software.

3. How to Initiate a Return

If you wish to return a product, please contact our customer support at info@uniquefood.com with your order details. Our team will guide you through the return process and provide instructions on how to ship the product back to us.

4. Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

• If approved, your refund will be processed to the original method of payment within 7-10 business days.
• Shipping costs are non-refundable, except when the return is due to our error.

5. Exchanges

Exchanges are subject to product availability. If you want to exchange an item, please contact our support team for assistance.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the item. We will work with you to replace or refund the product promptly.

7. Contact Us

If you have any questions or concerns about our return policy, please reach out to us at info@uniquefood.com. We are happy to assist you.